Advocate Aurora Caregiver Connect Health operates offices in Milwaukee, Wisconsin, and Downers Grove, Illinois. As of 2021, the system encompasses 26 AAH hospitals and over 500 healthcare institutions, employing a workforce of 75,000 individuals, including 10,000 salaried physicians. This healthcare system was created through the merger of Advocate Aurora Caregiver Connect Health Care, based in Illinois, and Caregiver Connect Aurora Health Care, based in Wisconsin. AAH is affiliated with the University of Wisconsin School of Medicine and Public Health.


The history of Caregiver-Connect dates back to 1984 when St. Luke’s Medical Center and Good Samaritan Medical Center formed a partnership known as St. Luke’s Samaritan Health Care. In 1987, the organization was renamed Caregiver Connect Aurora Health Care. Later in 1988, the Milwaukee Visiting Nurses Association (VNA) joined Aurora Health Care after establishing a partnership with Aurora. Between 1992 and 1995, five new hospitals were added to the Wisconsin healthcare system: Sheboygan Memorial Medical Center (1992), Milwaukee Psychiatric Hospital (1993), Hartford Memorial Hospital (1993), Two Rivers Community Hospital (1993), and West Allis Memorial Hospital (1993).

In 1995, Aurora Health Care acquired two additional hospitals: Lakeland Medical Center in Elkhorn, which was previously owned by Walworth County, and Trinity Memorial Hospital in Cudahy, which had been under the ownership of Catholic Health Corp. since 1958. The acquisition of Lakeland Medical Center cost approximately $16 million. In February 1996, Burlington Memorial Hospital merged with Aurora Health Care, assuming the hospital’s liabilities and debts as part of a settlement agreement and contributing to an uninsured fund.

Caregiver Connect Aurora inaugurated its first hospital in Kenosha in February 1999, situated west of the city. In June 2000, Aurora opened a new facility to replace Two Rivers Community Hospital.

If you encounter any difficulties, please reach out to our customer service for assistance. If you are having trouble logging into Aurora Caregiver Connect, ensure that you have enrolled in Duo. Refer to your Duo registration email for instructions. For further support, please contact the Aurora Call Center at 414-647-3520 / 800-889-9677.

Caregiver Connect Services

Caregiver Connect offers a wide range of services to meet the healthcare needs of individuals. Some of the services provided by Caregiver Connect include:

  • Hospital Services

Caregiver Connect operates hospitals equipped with advanced medical technology and staffed by skilled healthcare professionals. These hospitals provide a comprehensive range of medical services, including emergency care, surgery, specialized treatments, and inpatient care.

  • Outpatient Services

Caregiver Connect offers outpatient services for individuals who do not require overnight hospitalization. These services may include diagnostic tests, laboratory services, imaging (such as X-rays and MRIs), rehabilitation therapies, and various outpatient procedures.

  • Primary Care

Caregiver Connect has a network of primary care physicians who provide general medical care, routine check-ups, preventive care, and health screenings. Primary care services focus on promoting overall wellness, managing chronic conditions, and addressing common health concerns.

  • Specialty Care

Caregiver Connect has a team of specialized healthcare providers who offer expertise in various medical fields. These specialists provide advanced care and treatment for specific conditions, such as cardiology, neurology, orthopedics, oncology, pediatrics, and many more.

  • Urgent Care

Caregiver Connect operates urgent care centers that provide prompt medical attention for non-life-threatening conditions. These centers offer extended hours, allowing individuals to receive timely care for minor illnesses, injuries, and other urgent medical needs.

  • Home Health Care

Caregiver Connect offers home health services, bringing medical care, rehabilitation, and support directly to individuals in the comfort of their homes. This service is particularly beneficial for patients who require ongoing care, assistance with daily activities, or post-hospitalization recovery.

  • Behavioral Health Services

Caregiver Connect recognizes the importance of mental health and provides a range of behavioral health services. These services encompass counseling, therapy, psychiatric evaluations, addiction treatment, and support programs for individuals experiencing mental health challenges.

  • Rehabilitation Services

Caregiver Connect offers comprehensive rehabilitation services, including physical therapy, occupational therapy, and speech therapy. These services aim to help individuals recover, regain functionality, and improve their quality of life after an injury, surgery, or illness.

  • Wellness and Preventive Care

Caregiver Connect emphasizes preventive care and wellness promotion. This includes regular health screenings, vaccinations, health education programs, lifestyle counseling, and resources to help individuals maintain their well-being and prevent illness.

  • Community Programs

Caregiver Connect actively engages with the community by organizing health fairs, educational events, support groups, and community outreach programs. These initiatives aim to raise awareness, promote health education, and foster a healthier community.

Please note that the services offered may vary depending on the specific location and healthcare facilities within the Caregiver Connect network.

How Caregiver Connect Benefits Users?

Users of Caregiver Connect can enjoy several benefits when utilizing the services provided. Some of the key benefits for Caregiver Connect users include:

  • Comprehensive Healthcare

Caregiver Connect offers a wide range of healthcare services, including hospitals, outpatient care, primary care, specialty care, urgent care, home health care, behavioral health services, rehabilitation services, and preventive care. Users have access to a comprehensive healthcare network, ensuring that their medical needs can be addressed efficiently and effectively.

  • Convenient Access

Caregiver Connect strives to provide convenient access to healthcare services. With multiple locations, users can find care facilities and providers in close proximity to their homes or workplaces, reducing travel time and making it easier to seek medical attention when needed.

  • Skilled Healthcare Professionals

Caregiver Connect employs a dedicated team of skilled healthcare professionals, including physicians, nurses, specialists, therapists, and support staff. Users can benefit from the expertise and experience of these professionals, receiving high-quality medical care and personalized treatment.

  • Continuity of Care

Caregiver Connect focuses on delivering continuity of care, ensuring that users’ medical records, treatment plans, and health information are seamlessly shared among different healthcare providers within the network. This promotes coordination and collaboration among providers, leading to better-informed decisions and improved continuity of treatment.

  • Advanced Medical Technology

Caregiver Connect keeps pace with advancements in medical technology, equipping its facilities with state-of-the-art equipment and infrastructure. Users can benefit from access to advanced diagnostic tools, imaging technologies, surgical procedures, and treatment options, leading to more accurate diagnoses and effective treatments.

  • Integrated Services

Caregiver Connect offers an integrated approach to healthcare by providing a wide range of services within the same network. Users can conveniently transition between different levels of care, such as moving from hospitalization to outpatient follow-up, receiving rehabilitation services, or accessing specialized care, ensuring seamless and coordinated healthcare experiences.

  • Personalized Care Plans

Caregiver Connect focuses on delivering personalized care plans tailored to the individual needs of users. Healthcare providers take into account the specific health concerns, preferences, and goals of users to develop treatment plans that are best suited to their unique situations, enhancing the effectiveness and outcomes of care.

  • Health Promotion and Education

Caregiver Connect places importance on health promotion and education. Users can benefit from various wellness programs, health education resources, and community outreach initiatives designed to empower individuals to make informed decisions about their health and well-being.

  • Enhanced Communication and Technology

Caregiver Connect leverages technology to enhance communication between users and healthcare providers. This may include features such as online appointment scheduling, secure messaging systems, telehealth services, and patient portals, enabling users to conveniently connect with their healthcare team and access important health information.

  • Community Engagement

Caregiver Connect actively engages with the community, organizing health fairs, educational events, and support groups. Users can participate in these community programs to gain further insights, access resources, and foster a sense of belonging within a supportive healthcare community.

Caregiver Connect for All

Thus, Caregiver Connect is a comprehensive healthcare system that is dedicated to providing high-quality and convenient healthcare services to individuals in need. With a wide range of medical facilities, skilled professionals, and advanced technology, we strive to meet the diverse healthcare needs of our users.

Through wellness programs, educational resources, and community initiatives, we empower individuals to make informed decisions about their health and actively participate in their care. With convenient access to multiple locations, advanced medical technology, and a dedicated team of healthcare professionals, Caregiver Connect strives to provide the highest standard of healthcare services. We are committed to improving the health and well-being of our users, enhancing their quality of life, and ensuring a positive healthcare experience.

Choose Caregiver Connect for comprehensive, convenient, and compassionate healthcare. Your well-being is our priority, and we are honored to be a trusted partner in your healthcare journey.